How to Fix Instagram Reels not showing or working in my account?

Recently Instagram has launched the Reels option in the Instagram App. Reels allows users to create short and interactive videos and post them on their feed. Instagram Reels is already integrated with the Instagram app, so all you need to do is update the Instagram app to its latest version.

Instagram App

But, we have seen many users who did not get the Reels option even after updating the Instagram app, or Instagram Reels does not show up on their Smartphone no matter whatever they do.

If you are also facing a similar issue, then this article will help you fix it. In this article, we have shared some amazing tips and tricks that you can use to Fix your Instagram Reels problem. So, without wasting any more time, Let’s begin,

Fix Instagram Reels not working or showing on My Smartphone

Using Instagram Reels, users can create short videos using the in-app music catalogue, effects and other creative features to enhance the video quality. Users can share this short video with their friends, family, followers and normal Instagram users.

If the Instagram Reels feature is not available or not working on your Smartphone, then follow the tips and tricks we have shared below to fix the problem.

1. Update your Instagram app

If you cannot find the Reels feature in your Instagram app, it might be because of the outdated version of the Instagram app. To use the Reels Feature, you just need to update your app to the latest version.

You can update the Instagram app from the Play Store in Android and the APP Store in iOS.

To Update the App in Android: Update Instagram APP

  1. Open the Play Store.
  2. Search The Instagram App and Update

To Update the App in iOS:

  1. Open the APP Store.
  2. Search the Instagram APP and Update.

Once you update the app, open the app, scroll the feed for 4-5 minutes, and check if the reels option is available. If you are still unable to see the reels option, then it might be possible that your phone’s software is causing the issue. To fix it, just quickly check if there is an update available for your device. If yes, then update your device to the latest software and relaunch the Instagram app.

2. Join Beta Program

If the Instagram Reels feature is not available in your region, then you can still use Instagram Reels by enrolling in a beta program. By enrolling in the beta program, you will get the chance to test the upcoming Instagram feature before everyone else.

Before signing up for the beta program of Instagram or any other app, keep in mind that the beta version can be full of bugs. Follow the below steps to sign up for a beta program,

Join Instagram Beta

  1. Open the Playstore and search for the Instagram app.
  2. Now, click on the Instagram app and scroll down the page until you see the message to join the beta program.
  3. Click on the message and click on the “Join” button to confirm your registration.
  4. Close the playstore, open it again after 4-5 minutes, and search for the Instagram app again.
  5. If there is a Beta update available, install it.

Note: Bata version can be full of app breaking bugs, so make sure to do it at our own risk.

3. Sign in and Sign out in the Instagram app

If your Instagram app is up to date and still unable to find the Reels option, then try sign-out and sign in again in the Instagram app. If you are using multiple Instagram accounts on the same app, then try changing the account and check if the reels option is available for another account?

Logout from the Instagram

If the Reels option is available for other accounts but not on your account, then the problem is connected with your account. In that, case contact Instagram support and explain the whole issue they will surely help you.

4. Share an Instagram Reel from a different Account (Recommended)

If you are not getting the Instagram Reels option in your account, you have to find someone with the Instagram reels option enabled on their smartphone. Once you have an Instagram account with the Reels option enabled, follow the below steps to fix the problem,

  1. Share any Instagram Reel which has a reel option enabled to another account via Instagram DM.
  2. Now, Remix that reel. You don’t need to post anything. Just record a video for 5 seconds, then click on “X” at the top left corner.
  3. Then tap on the “Discard video”, Now you are in regular reels camera, and you can record and upload a regular reel. 
  4. Once you do this, you will get access to the reels camera on the upper right side corner of the home page. 
  5. Now, You can create and upload Instagram Reels normally using the Reels camera. 

Relevant Reads:

5. Clear Instagram Cache and Data

In some cases, the problem is caused by corrupt data or cache accumulated over time. Therefore it is advised to clear this data from time to time. It is safe to do as your Instagram data is stored on the cloud (Instagram Servers), so you will not lose any data by doing this. After clearing the cache data, you will be just logged out of your account, which you can easily log back in.

Steps to remove Cache data:

1. Open your phone’s settings.

clear the cache 1

2. Scroll and Find the “Manage Apps and notifications” options.

clear the cache 2

3. Now, Search the Instagram App and click on it.

clear the cache 3

4. Find the “Clear cache and Data” option.

clear the cache 4

5. Click on the “Clear data and Cache” option, and then click on the confirm button. 

clear the cache 5

Now, You have log-in in again to your Instagram account, and you are good to go.

6. Uninstall and Re-install the Instagram app

If you cannot see the Instagram Reels on your app, then it might be because of the bug present in your Instagram app. To fix this issue, just uninstall and re-install the Instagram app.

Uninstall the Instagram app

After installing the Instagram app again, open the Instagram app and check if you can see the reels or not. If you are still not able to see the reels option, then follow along,

7. Send Feedback (Report a Problem)

If your Instagram app and phone software are up to date and you are still not able to see the Reels option, then the problem is not with your phone or App then, it might be from Instagram’s end. In this case, you can report an issue to Instagram, and they will assist you further.

Here is how to report a Problem on Instagram:

1. Open the Settings Menu in the Instagram App.

Report Problem in Instagram APP
2. Now, Click on the Help option.

Report Problem
3. Select the “Report Problem” option.


4. Now, Describe your problem and click submit.

You also use this message for the Reels issue:

I cannot find the Reels option in my Instagram account even after updating the Instagram App from the Playstore. So kindly enable the Reels option in my account as soon as possible. Thanks.

That’s it. Now, the Instagram team will resolve your issue within 48 hours.

8. Wait until the Reels become available in your region

If Instagram Reels is not available in your region, then you can’t do anything about that. All you can do is keep your Instagram app up to date and wait until the Reels feature becomes available in your region.

I hope you are to fix your issue with the help of this guide and let us know which solution worked for you and if you used an entirely different solution, then let us know through the comment section below. Now, as your Reels started working again, we have a small guide on “How to make amazing Instagram Reels“, 

How to make amazing Instagram Reels in 2 Minutes?

Steps to create amazing Instagram Reels in 2 Minutes:

  1. Launch the Instagram app on your smartphone.
  2. Now open the Instagram camera.
  3. You can find the Reels option in the bottom right corner, along with superzoom and boomerang.
  4. Select the Reels option to start making amazing short videos.
  5. You will get various editing options in the Reels like adding music, trim video, adding a video, or changing the recording speed.
  6. To make your Reels more unique, you can also add AR effects.

Now, go and create amazing short videos and share them with your friends, family and followers.

Relevant Reads:

That’s it for this article. If you have any questions or feedback regarding the article, then feel free to use the comment section below.

Download: Instagram App (Play Store)

Download: Instagram APP (Apple Store)

80 thoughts on “How to Fix Instagram Reels not showing or working in my account?”

  1. I was updated my Instagram and also tried all tricks to open but it’s not coming reels in my account please do fix it to my account

    Reply
  2. Hi, I have two instagram accounts linked to my phone. My main account gives me the option to make reels, my secondary one doesn’t but that’s the one I want to make reels on! I did all the steps but it’s not working on my second account.

    Any other advice?

    Reply
  3. I also try many options but in my Instagram reels is not coming l also updated my Instagram please fix it to Instagram also please my Instagram account is B.manwani

    Reply
  4. I have done every thing you suggested still I can’t proceed , there a notification popping up saying it’s because of bug, please tell me what should I do!!!!

    Reply
  5. Reels is not showing in my account too. I tried all the possible fixes, reinstalling the app, clearing cache cookies, rebooting my iphone. The funny part is I created a new acc in my phone to check whether it shows reels and it did.. just not my account.

    Reels has been launched in India months back now yet no update.

    Pls hep!

    Reply
    • We know many users are facing these problems, and Instagram is probably working on a fix. Not sure, but the next software update will fix this. Thanx for visting.

      Reply
    • We know many users are facing these problems, and Instagram is probably working on a fix. Not sure, but the next software update will fix this. Thanx for visting.

      Reply
  6. I have tried ALL of the fixes. In the US – Reels is supposed to be released to all accounts here. Not showing up on mine. I have reported this to IG on multiple occasions.

    Reply
  7. Same, I have updated, reinstalled and it’s January 2 of 2021 and I still don’t have the option. I live in Georgia and all my friends can do reels but my account ….

    Reply
  8. Hi, I have two Instagram accounts linked to my phone. My main account gives me the option to make reels, my second account doesn’t but that’s the one I want to make reels on I did all the steps but it’s not working on my second account. every time it says “No Internet COnnection.”

    Reply
  9. , my Instagram app is latest version updated and reels button appear on the screen but reels are not available… plz fix it. _____.preetimalhotra.___

    Reply
  10. hi. i m using latest version but Instagram reels was not open and the error was show is #(internet not connected)# pls help i was login my fb account it was also connect my Instagram account…….if you will help me pls read this

    Reply
  11. I have the same issue. Tried all of the above. Reels is definitely in my region as my friends who live close by have it, It is not available to me. Very miffed.

    Reply
  12. I’ve been using reels successfully and all of a sudden it kept freezing. I deleted the app and reinstalled.. I now do not have the reel options. I’ve done all trouble shooting without success. Looks like I will move to tiktok

    Reply
  13. How in the world is this still an issue? My person account still doesn’t have reels available despite allll the trouble shooting in the world. Business account has had it since the beginning.

    Reply
  14. My personal account have reels option my my art page doesn’t have reel option. I tried everything but nothing seems to work.

    Reply
  15. Ok I figured out a fix! Hopefully it works for you all!

    I am able to see my old reels but I’m not able to post any new ones now, and I also don’t have the reels feed. If you’re able to view your old reels, click one of them. Then at the top right corner, you’ll see a little camera icon. If you click the camera icon, from there you’ll be able to add new reels!

    Reply
    • You can contact Instagram support if none of the tips and tricks worked for you. They will assist you to fix the issue.

      Reply
  16. My Instagram reels are not working since 3months and I have been reporting about the issue to instagram support team but haven’t got any reslove to my issue yet , dint except such a bad customer service . In all the region reels are available then why is it taking so much time for the help centre to resolve the issue. Tried doing everything uninstall and install . Latest updates are not solving the issue.
    Kindly help asap
    User id – abidkazerooni

    Reply
  17. Me too… I’m also not getting reels option in my account. Its updated to latest version and still not possible to watch or make reels.

    Reply
  18. Hi, I have two instagram accounts linked to my phone. My main account gives me the option to make reels, my secondary one doesn’t but that’s the one I want to make reels on! I did all the steps but it’s not working on my second account.

    Reply
      • I have reported my issue with not having reels at least 50 times and instagram has not responded once! They suck! And I have reels in my 2 secondary accounts just not my main account so I know it’s not my device or the app.

        Reply
  19. I was updated my Instagram and also tried all tricks to open but it’s not coming reels in my account please do fix it to my account please help 🙏

    My id name = @keshav_c_kabaddi_

    Reply
  20. I was updated my Instagram and also tried all tricks to open but it’s not coming reels in my account please do fix it to my accoun

    Reply
  21. I have 2id on Instagram but there is some issues with my 1st I’d so I deleted … Nd create a new account but there is big problem that is my account doesn’t have reels option I tried so many thigs nd watch step’s but it’s not working 48 hours complete but … Instagram doesn’t solve my problem….

    Reply
  22. I am also facing this issue and have tried all the tricks. If you have Instagram support Email can you please share it

    Reply
  23. No solution I literally emailed them 100 times or more, in app screenshot repoirt also done, tried beta insta , emailed the problem to insta beta tester email id.tried almost every solution i saw in internet still now no reels for my friend

    Reply
  24. Hi there I am also having issues with my reels. I have 4 accounts and on my three other accounts the reels are active. It’s my main account that does not have the reels option at all! Ive tried everything on your list: other than number 4. I don’t quite understand what you mean in step 1& 2? Please help provide clarification or other suggestions 🙂 thanks!

    Reply

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