Recently Instagram has launched the Reels option in the Instagram App. Reels allow users to create short and interactive videos and post them on their feeds. Instagram Reels is already integrated with the Instagram app, so all you need to do is update the Instagram app to its latest version.
But, we have seen many users who did not get the Reels option even after updating the Instagram app, or Instagram Reels does not show up on their Smartphones no matter what they do.
If you are also facing a similar issue, then this article will help you fix it. In this article, we have shared some amazing tips and tricks that you can use to Fix your Instagram Reels problem. So, without wasting any more time, Let’s begin,
Fix Instagram Reels not working or showing on My Smartphone
Using Instagram Reels, users can create short videos using the in-app music catalogue, effects and other creative features to enhance the video quality. Users can share this short video with their friends, family, followers and normal Instagram users.
If the Instagram Reels feature is not available or not working on your Smartphone, then follow the tips and tricks we have shared below to fix the problem.
1. Update your Instagram app
If you cannot find the Reels feature in your Instagram app, it might be because of the outdated version of the Instagram app. To use the Reels Feature, you just need to update your app to the latest version.
You can update the Instagram app from the Play Store on Android and the APP Store on iOS.
To Update the App on Android:
- Open the Play Store.
- Search The Instagram App and Update
To Update the App in iOS:
- Open the APP Store.
- Search the Instagram APP and Update.
Once you update the app, open the app, scroll the feed for 4-5 minutes, and check if the reel option is available. If you are still unable to see the reel option, then it might be possible that your phone’s software is causing the issue. To fix it, just quickly check if there is an update available for your device. If yes, then update your device to the latest software and relaunch the Instagram app.
2. Join the Beta Program
If the Instagram Reels feature is not available in your region, then you can still use Instagram Reels by enrolling in a beta program. By enrolling in the beta program, you will get the chance to test the upcoming Instagram feature before everyone else.
Before signing up for the beta program of Instagram or any other app, keep in mind that the beta version can be full of bugs. Follow the below steps to sign up for a beta program,
- Open the Playstore and search for the Instagram app.
- Now, click on the Instagram app and scroll down the page until you see the message to join the beta program.
- Click on the message and click on the “Join” button to confirm your registration.
- Close the playstore, open it again after 4-5 minutes, and search for the Instagram app again.
- If there is a Beta update available, install it.
Note: Bata version can be full of app breaking bugs, so make sure to do it at our own risk.
3. Sign in and Sign out in the Instagram app
If your Instagram app is up to date and still unable to find the Reels option, then try log-out and log-in again in to the Instagram app. If you are using multiple Instagram accounts on the same app, then try changing the account and check if the reels option is available for another account?
If the Reels option is available for other accounts but not on your account, then the problem is connected with your account. In that, case contact Instagram support and explain the whole issue they will surely help you.
If you are not getting the Instagram Reels option in your account, you have to find someone with the Instagram reels option enabled on their smartphone. Once you have an Instagram account with the Reels option enabled, follow the below steps to fix the problem,
- Share any Instagram Reel which has a reel option enabled to another account via Instagram DM.
- Now, Remix that reel. You don’t need to post anything. Just record a video for 5 seconds, then click on “X” at the top left corner.
- Then tap on the “Discard video”, Now you are in a regular reel camera, and you can record and upload a regular reel.
- Once you do this, you will get access to the reel camera on the upper right-hand corner of the home page.
- Now, You can create and upload Instagram Reels normally using the Reels camera.
Read More:
- How to create amazing Instagram Reels Complete guide
- Restore the Deleted Instagram Reels, Posts, and IGTV videos
5. Clear Instagram Cache and Data
In some cases, the problem is caused by corrupt data or cache accumulated over time. Therefore it is advised to clear this data from time to time. It is safe to do as your Instagram data is stored on the cloud (Instagram Servers), so you will not lose any data by doing this. After clearing the cache data, you will be just logged out of your account, which you can easily log back in.
Steps to remove Cache data:
1. Open your phone’s settings.
2. Scroll and Find the “Manage Apps and notifications” options.
3. Now, Search the Instagram App and click on it.
4. Find the “Clear cache and Data” option.
5. Click on the “Clear data and Cache” option, and then click on the confirm button.
Now, You have to log in again to your Instagram account, and you are good to go.
6. Uninstall and Re-install the Instagram app
If you cannot see the Instagram Reels on your app, then it might be because of a bug present in your Instagram app. To fix this issue, just uninstall and re-install the Instagram app.
After installing the Instagram app again, open the Instagram app and check if you can see the reels or not. If you are still not able to see the reel option, then follow along,
7. Send Feedback (Report a Problem)
If your Instagram app and phone software are up to date and you are still not able to see the Reels option, then the problem is not with your phone or app, it might be from Instagram’s end. In this case, you can report an issue to Instagram, and they will assist you further.
Here is how to report a Problem on Instagram:
1. Open the Settings Menu in the Instagram App.
2. Now, Click on the Help option.
3. Select the “Report Problem” option.
4. Now, Describe your problem and click submit.
You also use this message for the Reels issue:
I cannot find the Reels option in my Instagram account even after updating the Instagram App from the Playstore. So kindly enable the Reels option in my account as soon as possible. Thanks.
That’s it. Now, the Instagram team will resolve your issue within 48 hours.
8. Wait until the Reels become available in your region
If Instagram Reels is not available in your region, then you can’t do anything about that. All you can do is keep your Instagram app up to date and wait until the Reels feature becomes available in your region.
I hope you are to fix your issue with the help of this guide and let us know which solution worked for you and if you used an entirely different solution, then let us know through the comment section below. Now, as your Reels started working again, we have a small guide on “How to make amazing Instagram Reels“,
How to make amazing Instagram Reels in 2 Minutes?
Steps to create amazing Instagram Reels in 2 Minutes:
- Launch the Instagram app on your smartphone.
- Now open the Instagram camera.
- You can find the Reels option in the bottom right corner, along with superzoom and boomerang.
- Select the Reels option to start making amazing short videos.
- You will get various editing options in the Reels like adding music, trimming video, adding a video, or changing the recording speed.
- To make your Reels more unique, you can also add AR effects.
Now, go and create amazing short videos and share them with your friends, family and followers.
Read More:
- How to create amazing Instagram Reels Complete guide
- Restore the Deleted Instagram Reels, Posts, and IGTV videos
That’s it for this article. If you have any questions or feedback regarding the article, then feel free to use the comment section below.
A computer engineer by day, gamer by night. He grew up playing Mario and contra, and just like every other 90s kid, he got passionate about mobile gaming. He had done bachelors in computer science and played fps and MOBA games for years.
I was updated my Instagram and also tried all tricks to open but it’s not coming reels in my account please do fix it to my account
is Instagram reel released in your region?
I am facing the same issue, my Instagram app is latest version updated and reels button appear on the screen but reels are not available… plz fix it
Same issue
same issue
Same problem is with me
Yep mine too😭
Hi, I have two instagram accounts linked to my phone. My main account gives me the option to make reels, my secondary one doesn’t but that’s the one I want to make reels on! I did all the steps but it’s not working on my second account.
Any other advice?
Heyy..
Facing the exact same issue.
Could you find a workaround?
Same problem if you find any solution please write me on [email protected]
Facing same issue
Sane issue with me too, if I open reels then it shows there is no internet connection even though the connection is proper. Plz do fix this.
Same here… Anybody has solution?
exactly!!
Mee too not getting reels on insta account @divyanshi._.__ plzz help and do fix it …..
hello ! i’m facing the same issue please let me know if you can fix it
email me at [email protected]
I had this same issue, and I finally figured out a solution!
Share a reel from your main account to your other account via DMs. Then, “remix” that reel. You don’t have to actually post anything, just record like 5 seconds and click the x at the top left. Then select “discard video.” Now you’re in the reels camera & can record or upload regular reels!
I found that after I did this once, I then had access to the reels camera via the plus sign on the upper right hand corner of the home page and they just worked like normal from there!
Good luck, I hope this work-around works for you!
Thanks for your feedback and unique solution. We found this solution very helpful, so we have included it in the guide to increase its reach.
I have four account and Reels options isn’t available in all accounts. What to do?
I also try many options but in my Instagram reels is not coming l also updated my Instagram please fix it to Instagram also please my Instagram account is B.manwani
We know many users are facing these problems, and Instagram is probably working on a fix. Not sure, but the next software update will fix this. Thanx for visting.
I am having the same problem,my account is not showing reels option,I tried signing out and in, updating Insta
My Instagram account I was updated my Instagram and also tried all tricks to open but it’s not coming reels in my account please do fix it to my account
Same problem
I have done every thing you suggested still I can’t proceed , there a notification popping up saying it’s because of bug, please tell me what should I do!!!!
I tried all the advice but still I don’t have reels i want that
Reels is not showing in my account too. I tried all the possible fixes, reinstalling the app, clearing cache cookies, rebooting my iphone. The funny part is I created a new acc in my phone to check whether it shows reels and it did.. just not my account.
Reels has been launched in India months back now yet no update.
Pls hep!
We know many users are facing these problems, and Instagram is probably working on a fix. Not sure, but the next software update will fix this. Thanx for visting.
Yes , same all i did , n found nothing
my instagram reels are not working i did everything that mentioned above
We know many users are facing these problems, and Instagram is probably working on a fix. Not sure, but the next software update will fix this. Thanx for visting.
I have tried ALL of the fixes. In the US – Reels is supposed to be released to all accounts here. Not showing up on mine. I have reported this to IG on multiple occasions.
Same Issue
Hello, is there somebody who has update on 169 and have problem with reels showing?
Thanks
Hello, do you stil have problem with reels? You have new update 169? THANKS
Hello, do you stil have problem with reels? DO You have new update 169? THANKS
Same, I have updated, reinstalled and it’s January 2 of 2021 and I still don’t have the option. I live in Georgia and all my friends can do reels but my account ….
Hi, I have two Instagram accounts linked to my phone. My main account gives me the option to make reels, my second account doesn’t but that’s the one I want to make reels on I did all the steps but it’s not working on my second account. every time it says “No Internet COnnection.”
Does not working to reels and story music valid can you please help me
Yes the reel option are not working on my Instagram I’d i’m use all of trick but it not working show me the right way
Please help my instgram account reels options not showing please help
Yes the reel option are not working on my Instagram I’d i’m use all of trick but it not working show me the right way my user name of Instagram is @_jaan_e_ghazal_
I am not getting the option to upload reels on my instagram account and it is really annoying. I want to upload regular reels in my account but I am not able to do so because my account doesn’t have the reels option enabled. Kindly enable this option for me as soon as possible. Thank you
My instagram link 👇 https://www.instagram.com/abdullah__nayem/?igshid=1jorecsmapjl0
, my Instagram app is latest version updated and reels button appear on the screen but reels are not available… plz fix it. _____.preetimalhotra.___
hi. i m using latest version but Instagram reels was not open and the error was show is #(internet not connected)# pls help i was login my fb account it was also connect my Instagram account…….if you will help me pls read this
Please help me
My Instagram account reels video not available
I have the same issue. Tried all of the above. Reels is definitely in my region as my friends who live close by have it, It is not available to me. Very miffed.
I’ve been using reels successfully and all of a sudden it kept freezing. I deleted the app and reinstalled.. I now do not have the reel options. I’ve done all trouble shooting without success. Looks like I will move to tiktok
my instagram reels are not showing. I’m using all Instagram old version pls help me.
I have three account on instagram… But in my new account reel options is not available… Plzz tell me solutions
It might be a glitch then. Try to reach out to Instagram Support through mail or Twitter.
How in the world is this still an issue? My person account still doesn’t have reels available despite allll the trouble shooting in the world. Business account has had it since the beginning.
Try to contact Instagram support through Twitter or email, and they will surely help you.
I am not getting reels in Instagram plz solve this problem
Same issue
My personal account have reels option my my art page doesn’t have reel option. I tried everything but nothing seems to work.
Ok I figured out a fix! Hopefully it works for you all!
I am able to see my old reels but I’m not able to post any new ones now, and I also don’t have the reels feed. If you’re able to view your old reels, click one of them. Then at the top right corner, you’ll see a little camera icon. If you click the camera icon, from there you’ll be able to add new reels!
Instagram reels not
You can contact Instagram support if none of the tips and tricks worked for you. They will assist you to fix the issue.
My Instagram reels are not working since 3months and I have been reporting about the issue to instagram support team but haven’t got any reslove to my issue yet , dint except such a bad customer service . In all the region reels are available then why is it taking so much time for the help centre to resolve the issue. Tried doing everything uninstall and install . Latest updates are not solving the issue.
Kindly help asap
User id – abidkazerooni
Me too… I’m also not getting reels option in my account. Its updated to latest version and still not possible to watch or make reels.
Hi, I have two instagram accounts linked to my phone. My main account gives me the option to make reels, my secondary one doesn’t but that’s the one I want to make reels on! I did all the steps but it’s not working on my second account.
Try contacting Instagram support through mail and Twitter, and they will surely help you.
My ID @arulthamas_r
reels not showing
@Arulthamas_r
Reels not showing
Try contacting Instagram support through mail and Twitter, and they will surely help you.
I have reported my issue with not having reels at least 50 times and instagram has not responded once! They suck! And I have reels in my 2 secondary accounts just not my main account so I know it’s not my device or the app.
I was updated my Instagram and also tried all tricks to open but it’s not coming reels in my account please do fix it to my account please help 🙏
My id name = @keshav_c_kabaddi_
Try contacting Instagram support through mail and Twitter, and they will surely help you.
Reels options is not show
Try contacting Instagram support through mail and Twitter, and they will surely help you.
Try contacting Instragran support they will surely help you.
I was updated my Instagram and also tried all tricks to open but it’s not coming reels in my account please do fix it to my accoun
Try contacting Instagram support through mail and Twitter, and they will surely help you.
I am also facing this issue and have tried all the tricks. If you have Instagram support Email can you please share it here?
Yes, [email protected].
I have 2id on Instagram but there is some issues with my 1st I’d so I deleted … Nd create a new account but there is big problem that is my account doesn’t have reels option I tried so many thigs nd watch step’s but it’s not working 48 hours complete but … Instagram doesn’t solve my problem….
I am also facing this issue and have tried all the tricks. If you have Instagram support Email can you please share it
I to have a same problem !!! I have try many tricks but no use …
No solution I literally emailed them 100 times or more, in app screenshot repoirt also done, tried beta insta , emailed the problem to insta beta tester email id.tried almost every solution i saw in internet still now no reels for my friend
Hi there I am also having issues with my reels. I have 4 accounts and on my three other accounts the reels are active. It’s my main account that does not have the reels option at all! Ive tried everything on your list: other than number 4. I don’t quite understand what you mean in step 1& 2? Please help provide clarification or other suggestions 🙂 thanks!
Instagaram reels porobalam plees help me
It’s nearly impossible to find knowledgeable people on this subject, however, you sound like you know what you’re talking about! Thanks
There is certainly a lot to learn about this issue. I love all the points you have made.